Refund policy
Return and refund policy
15-Day Free Returns
We want you to love what you ordered. If you are not completely happy with your purchase, you can return it for a full refund within 15 days of delivery, free of charge.
How it works
- Contact us at support@shopmysticbrew.com within 15 days of receiving your order.
- We will send you return instructions. Returns are free, with no restocking fees.
- Once we receive the item, your refund is issued to your original payment method within 5 business days.
Conditions
- Items must be unused and in their original packaging.
- Refunds cover the full product price. Original shipping charges are refunded when the return is due to a defect, damage, or our error.
- If your item arrives damaged or defective, contact us right away. We will replace it or refund you in full, no return required in most cases.
Questions? Reach us any time at support@shopmysticbrew.com.